AppSumo refund policy (2026): 60-day window, how to claim
Tracker data last verified 2026-09-11. LemDeals is an independent tracker, not the seller.
- AppSumo publishes a 60-day refund window on lifetime-deal purchases.
- Policy source: https://appsumo.com/refund-policy/.
- 25 active AppSumo deals currently in the LemDeals ledger.
- Refund window applies from the purchase date; check the source policy for exceptions.
TL;DR
- AppSumo publishes a 60-day refund window on lifetime-deal purchases.
- Policy source: https://appsumo.com/refund-policy/.
- 25 active AppSumo deals currently in the LemDeals ledger.
- Refund window applies from the purchase date; check the source policy for exceptions.
AppSumo operates a lifetime-deal marketplace with a stated refund window of 60 days. This page records the policy as published and cross-references active tracker deals. LemDeals is not the seller and does not process refunds on AppSumo purchases; contact the marketplace directly.
Policy at a glance
| Field | Value |
|---|---|
| Refund window | 60 days |
| Active tracked deals | 25 |
| Refund policy URL | source |
How to request a refund on AppSumo
Refund requests must be filed within the 60-day window above via the AppSumo account or support channel. Read the source policy for exclusions and processing time. Common exclusions across every marketplace we track — codes already redeemed onto a vendor account, tier upgrades that consumed the incremental features, and refunds requested after the vendor has sunset the product — apply here too, and the specifics vary from marketplace to marketplace.
About AppSumo
AppSumo is the largest lifetime-deal marketplace by volume and traffic. Founded in 2010 and based in Austin, Texas, it runs a curated launch calendar — usually one or two Featured deals per weekday plus a longer tail of Select and Marketplace listings. AppSumo Plus subscribers get an extra 10% off and early access to launches. Category strengths are marketing automation, sales tools, and no-code builders. The buyer flow is single-tier or stacking codes, with tier upgrades typically allowed inside the published refund window. Refund conditions specifically exclude codes redeemed onto a vendor account that has already used features contingent on the paid tier. The refund window we track for AppSumo is the figure shown in the tables above, taken from its own published policy.
What the 60-day window covers
The published window on AppSumo is a maximum, not a guarantee. It applies to purchases made through the marketplace where the code has not yet been redeemed on the vendor's platform. If you buy on AppSumo and the vendor later sunsets the product, the marketplace refund window is not the mechanism you use — that is covered by the vendor's own sunset clause, which we track separately on the sunset-clause page for each deal. Chargeback attempts filed with the card issuer before contacting AppSumo support are typically declined, since the marketplace's refund flow is treated as the first-line remedy.
How our tracker verifies this
Refund windows are extracted from AppSumo's public policy page linked above and re-verified on our tracker cadence. If the marketplace changes the window we pick it up on the next cycle and stamp the change onto this page's last-verified date. This listing is tracked from the source marketplace — we are not the seller and we do not process refunds on AppSumo purchases.